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my battery won't charge


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I really could use some help.My VT200 has crapped out on me. It would not hold a charge so I bought a new direct replacement cell but it eventually just gives me a check battery message. I was advised to preform a hard reboot on escribe,is this even possible? If so how do I go about it? I am a senior citizen so my computer skills are not the best but I finally figured out how to download escribe on my windows. I would be so grateful for what ever help anyone can give ,as now my expensive mod is little more than a paperweight.

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