garyss.smith Posted March 3, 2017 Author Report Posted March 3, 2017 Hi Guys. I have 2 hcigar vt75s and have had them for about 6 months. One of them recently had its screen grow so that the battery indicator is half cut off. I thought that the screen itself had moved so I took it apart and the screen has not moved.Upon looking at it very closely the right side W is just touching the right side but the left side battery indicator is two wide and abour 1/2 of it is cut off.So my question , is there a solution?I have already reinstalled the firmware and no change.thanks
retird Posted March 3, 2017 Report Posted March 3, 2017 You might copy the .ecig file from the good VT75 to your computer and then upload it to the other VT75 and see if that helps... or if you have a copy of the .ecig file of the offending device just upload it again...
garyss.smith Posted March 3, 2017 Author Report Posted March 3, 2017 great idea. I made a copy of both of the devices when they were new. I will try that and post the results.Thanks
garyss.smith Posted March 3, 2017 Author Report Posted March 3, 2017 well I loaded the original file and i it is not better, so I loaded the original file from the black one and again no better the left side of the screen is just slightly cutoff.If I change the screen to left instead of right then the battery is ok but the W is now cut off.Dang.
retird Posted March 3, 2017 Report Posted March 3, 2017 hum.... wondering if it could be a problem with the display, ribbon cable, or ribbon connection at the board.... you might start a ticket with Evolv and explain what is going on and let them guide you.... https://helpdesk.evolvapor.com/index.php?a=add&category=1
garyss.smith Posted March 3, 2017 Author Report Posted March 3, 2017 Ticket Opened, Hope there is an answer gary
garyss.smith Posted March 15, 2017 Author Report Posted March 15, 2017 Sent message to evolve, they asked for pictures sent them . Then asked me to send mod in to them for repair. They thought it was a failing screen. Now just waiting Gsry
HolmanGT Posted March 16, 2017 Report Posted March 16, 2017 garyss.smith said:Sent message to evolve, they asked for pictures sent them . Then asked me to send mod in to them for repair. They thought it was a failing screen. Now just waiting Gsry Gary,Don't panic, I have sent them a couple for repair in the past and they are usually fast as hell! and do really good work.George,
garyss.smith Posted March 16, 2017 Author Report Posted March 16, 2017 Thanks George I was getting antsy just waiting Again thanks george
garyss.smith Posted March 25, 2017 Author Report Posted March 25, 2017 My vt75 just came in the mail today. Works perfectly no more enlarged screen.It appears that Evolv replaced the whole board as when i connected it to Escribe it was listed as a new device.Anyway all is well now
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