Good luck with this... I did as suggested and was politely told to get lost by Evolv as my LostVape Paranormal was more than a year old. I’ve since bought a LostVape Thelema DNA250C with a sliding battery cover—i.e. no hinge to break—with black calf-skin leather. It’s a truly beautiful device with exceptional build quality. In case you’re interested, see https:xxxxxxxxx/. I ordered direct from Lost Vape and got my mod in a few days via FedEx.
Evolv’s DNA chips are superb, but their customer care sucks (big time, in my experience).
If Evolv were to sell battery door replacements I could resurrect my Paranormal as a backup mod. However, based on the responses I received to my requests (and even pleas) you may be out of luck.