Guy Lamaison Posted February 6, 2021 Report Share Posted February 6, 2021 I've got the problem where the screen comes on when I press the button but then shuts down again, when I have batteries in the mod and connect it to the PC it does stay on but then all the values on the screen are 0.00. in device monitor cell 1 says 0.01v but cell 2 says 5.28. seems like a battery balancing issues on the boards end as the batteries do work in other mods without any issues. The mod is a little older but I has worked fine up until 3 hours ago. 1 Link to comment Share on other sites More sharing options...
Wayneo Posted February 6, 2021 Report Share Posted February 6, 2021 Your battery management chip appears blown. You could open an RMA with the Help Desk. Link in my signature. Friendly advice: You don't need to create duplicate posts here. 👋 1 Link to comment Share on other sites More sharing options...
Guy Lamaison Posted February 6, 2021 Author Report Share Posted February 6, 2021 sorry, my initial response to the post did not seem to have posted on my end. What would you reckon would be the outcome of raising an RMA ticket? thanks for your speedy reply. 1 Link to comment Share on other sites More sharing options...
Wayneo Posted February 6, 2021 Report Share Posted February 6, 2021 None of us moderators are evolv employees. evolv has an official 1 year warranty on the board, but has been seen to go above and beyond. 5 minutes of your time and you’ll have an official answer within a business day or two 2 Link to comment Share on other sites More sharing options...
John Chrysostom Posted July 27, 2023 Report Share Posted July 27, 2023 Same problem same mod Link to comment Share on other sites More sharing options...
Wayneo Posted July 27, 2023 Report Share Posted July 27, 2023 Same answer 1 Link to comment Share on other sites More sharing options...
John Chrysostom Posted July 29, 2023 Report Share Posted July 29, 2023 Submitted to the help desk Link to comment Share on other sites More sharing options...
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