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I've had 3 DNA go's so far. I currently have one working and 2 giving me the exact same issue (purple blinking lights and remaining locked). MY second one just started after a drop and i took it apart completely so im not worried about fixing that one but im trying to fix my original one i got back in March 2019. Board was flashed in January 2019.

 

As of right now, I've hard and soft reset the device, updated it to the "plus" software, played around with wattage's to see if i can get it to fire at all and now I'm at a dead end.

 

I've also submitted a help desk ticket.

 

Any and all help is much appreciated. If i get any news from the ticket i will be sure to update this to help anyone else with this issue

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