Samozarre Posted August 19, 2018 Report Share Posted August 19, 2018 Hello, I have a problem with my box. I bought it last tuesday. I've applied the last service pack from escribe, and a new theme find on this site. Everything was ok. But suddenly, since yesterday, there is absolutely no display on my box. I try to restore defaults but the issue always here. There is someone who can help me to solve this problem ? There is my diagnostic information via escribe : Serial Number: CEOW NSXP AAGG Firmware Version: 2016-06-05 Revision Code: 201606050 USB Vendor ID: 268B USB Product ID: 0408 USB Product Version: 1.0 Thanks and regards Link to comment Share on other sites More sharing options...
dwcraig1 Posted August 19, 2018 Report Share Posted August 19, 2018 In Escribe under the screen tab look at the settings, unless they are set near zero there is a problem with the screen. It may not be attached correctly to the board. Be sure to upload any changes that you make. Being that you restored default setting I'm thinking a problem with the screen . Link to comment Share on other sites More sharing options...
Samozarre Posted August 19, 2018 Author Report Share Posted August 19, 2018 Hi, Thanks for your answer. Here is what i have with my settings. So you think that i must to return my box ? Link to comment Share on other sites More sharing options...
dwcraig1 Posted August 19, 2018 Report Share Posted August 19, 2018 Sure looks that way, they are said to have excellent customer service. Link to comment Share on other sites More sharing options...
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