No compatible USB devices are connected

[macd2point0]

When trying to connect and download, I get an error window saying "No compatible USB devices are connected." I am using eScribe on Mac OS 10.13 and Windows 7. My Lost Vape Therion DNA75C has connected successfully to both computers in the past. I believe I am getting power through USB, the led shows red when batteries are installed and green when there are no batteries. I don't think it's a driver problem as the problem exists on both systems with multiple USB cables. I have restarted both computers, changed USB cables, and reinstalled eScribe with no effect. There is not much else I can try on the computer, is there anything I can do on the mod that might help in restoring connectivity?

[dwcraig1]

In Windows Device Monitor the USB device will show when connected, in my case it listed as "USB Composite Device",  if driver problem it would indicate as such.

And just in case you installed a wrong version of Escribe, DNA75C requires Escribe 2