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Posted

HI GUYS,

 

MY triade dna 250 cant seem to connect to my windows 10... cable plugged n unplugged with a 2 cables , still the same... even reset my triade with battery removed... still the same... tried on escibe version n new as well... 

 

weird things is the cable both can charge the triade battery... but cannot connect to escribe software... 

 

pls help...... thanks

triade250.JPG

  • 2 weeks later...
Posted (edited)

How old is your device? I had this problem once, if i wiggled the cable just right it would connect. Could be a bad usb port on the device. Also have had issues if i had another screen from escibe open and it was already reading the device not allowing it to read again in another page

Edited by jaymack58
Posted

YA MAN... I FOUND ANOTHER CABLE IN MY OFFICE AND TRIED.... AND IT WORKS... MEANING THE PREVIOUS THREE CABLES ARE CHARGING CABLES AND NOT ABLE TO DETECT...

 

SO MAKE SURE ITS THE RIGHT ONES...

 

THANKS EVERYONE 

  • Like 1

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