Theplasticbling Posted June 29, 2017 Report Share Posted June 29, 2017 Got my thinkvape finder 133 around Christmas. Charged it yesterday and now this is happening. If I hold the fire button the screen goes on and says evolv but dies as soon as I let go. Tried a few other sets of batteries, most which didn't even work or same thing happened. Is it broke? Does thinkvape have a warranty? VID_20170629_193057.mp4 Link to comment Share on other sites More sharing options...
Theplasticbling Posted June 30, 2017 Author Report Share Posted June 30, 2017 Nobody? Link to comment Share on other sites More sharing options...
ThatGuySwain Posted June 30, 2017 Report Share Posted June 30, 2017 If you can connect it to escribe, check under the mod tab, make sure it is still setup for 2 cell configuration and not 3 cell. If it is still on 2 cell, check device monitor, and see what the cells read. if one of the cells reads lower voltage or ZERO volts, it is a board issue and needs serviced. I don't know about thinkvape's warranty, but I know Evolv will cover board issues. you can submit a ticket for Evolv here https://helpdesk.evolvapor.com Link to comment Share on other sites More sharing options...
Theplasticbling Posted July 27, 2017 Author Report Share Posted July 27, 2017 On 6/30/2017 at 11:57 AM, TheSwain said: If you can connect it to escribe, check under the mod tab, make sure it is still setup for 2 cell configuration and not 3 cell. If it is still on 2 cell, check device monitor, and see what the cells read. if one of the cells reads lower voltage or ZERO volts, it is a board issue and needs serviced. I don't know about thinkvape's warranty, but I know Evolv will cover board issues. you can submit a ticket for Evolv here https://helpdesk.evolvapor.com Been busy moving but finally got around to checking it with escribe - cell one reads zero volts, cell 2 reads 4.32. So the board is busted? Any way of fixing this without sending it in? Thanks Link to comment Share on other sites More sharing options...
67exec Posted July 27, 2017 Report Share Posted July 27, 2017 Just file a ticket with evolve, I sent 1 to them and sent a vaporflask 167 to vaporshark on the same day. Got the one from evolv back in a week from the day I sent it. Vapor shark took over a month Link to comment Share on other sites More sharing options...
ThatGuySwain Posted July 27, 2017 Report Share Posted July 27, 2017 14 hours ago, Theplasticbling said: Been busy moving but finally got around to checking it with escribe - cell one reads zero volts, cell 2 reads 4.32. So the board is busted? Any way of fixing this without sending it in? Thanks Unfortunately not, that sounds like its gonna need a board replacement. As 67exec said, open a ticket with helpdesk and all it will cost is the shipping to get to Evolv. https://helpdesk.evolvapor.com/ Link to comment Share on other sites More sharing options...
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