Theplasticbling Posted June 29, 2017 Report Posted June 29, 2017 Got my thinkvape finder 133 around Christmas. Charged it yesterday and now this is happening. If I hold the fire button the screen goes on and says evolv but dies as soon as I let go. Tried a few other sets of batteries, most which didn't even work or same thing happened. Is it broke? Does thinkvape have a warranty? VID_20170629_193057.mp4
ThatGuySwain Posted June 30, 2017 Report Posted June 30, 2017 If you can connect it to escribe, check under the mod tab, make sure it is still setup for 2 cell configuration and not 3 cell. If it is still on 2 cell, check device monitor, and see what the cells read. if one of the cells reads lower voltage or ZERO volts, it is a board issue and needs serviced. I don't know about thinkvape's warranty, but I know Evolv will cover board issues. you can submit a ticket for Evolv here https://helpdesk.evolvapor.com
Theplasticbling Posted July 27, 2017 Author Report Posted July 27, 2017 On 6/30/2017 at 11:57 AM, TheSwain said: If you can connect it to escribe, check under the mod tab, make sure it is still setup for 2 cell configuration and not 3 cell. If it is still on 2 cell, check device monitor, and see what the cells read. if one of the cells reads lower voltage or ZERO volts, it is a board issue and needs serviced. I don't know about thinkvape's warranty, but I know Evolv will cover board issues. you can submit a ticket for Evolv here https://helpdesk.evolvapor.com Been busy moving but finally got around to checking it with escribe - cell one reads zero volts, cell 2 reads 4.32. So the board is busted? Any way of fixing this without sending it in? Thanks
67exec Posted July 27, 2017 Report Posted July 27, 2017 Just file a ticket with evolve, I sent 1 to them and sent a vaporflask 167 to vaporshark on the same day. Got the one from evolv back in a week from the day I sent it. Vapor shark took over a month
ThatGuySwain Posted July 27, 2017 Report Posted July 27, 2017 14 hours ago, Theplasticbling said: Been busy moving but finally got around to checking it with escribe - cell one reads zero volts, cell 2 reads 4.32. So the board is busted? Any way of fixing this without sending it in? Thanks Unfortunately not, that sounds like its gonna need a board replacement. As 67exec said, open a ticket with helpdesk and all it will cost is the shipping to get to Evolv. https://helpdesk.evolvapor.com/
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