Dead Hana Mod? Please help

[mcrg8630]

I sent out an email to the Hana service department and I am awaiting a response. As for now, I wanted to see if there's something that I can do to fix something that might be minor. I purchased the Hana V200 on Sept. 2 from Hyperion in Illinois and it stop working today. All it does is briefly display Evolv DNA200 when I press the fire button and when i press it again nothing happens till i let it rest for a little. After sitting for a little it would repeat the process again. I tried hooking it up to my computer, but neither the computer nor escribe would detect the device. I'm not sure if my fuse is popped, bad battery and/or bad board. Any advice would be recommended. Thanks!

[lexalove]

I would imagine if the fuse link blew it wouldn't power up at all, would be completely dead.
Have you left it connected to a USB power source to make sure the battery is fully charged?

If that doesn't work I would suggest a failed board or LiPo battery.

[onefastvette]

My issue was very similar. Try to plug into USB and hit the fire button. You might get a warranty service message. Mine had to go into Hana and they replaced both the board and the LIPO pack.

Ron

[mcrg8630]

lexalove said:

I would imagine if the fuse link blew it wouldn't power up at all, would be completely dead.
Have you left it connected to a USB power source to make sure the battery is fully charged?

If that doesn't work I would suggest a failed board or LiPo battery.

[mcrg8630]

Thanks for the reply, the battery level was 3/4 full when the incident happened.

[mcrg8630]

onefastvette said:

My issue was very similar. Try to plug into USB and hit the fire button. You might get a warranty service message. Mine had to go into Hana and they replaced both the board and the LIPO pack.

Ron

[mcrg8630]

Thanks for the advice, that was one of the first steps I've tried. The only thing that happens when I first plug the usb, is that the screen shows up with "Hana DNA 200" and shuts off afterwards with no display of a warranty message.

[scoopy]

Kinda sounds like it may be in stealth mode

[mcrg8630]

scoopy said:

Kinda sounds like it may be in stealth mode

Sorry, but I have ruled that out. If it was in stealth mode, the atty would still be able to fire, the device would be detected by my computer/escribe and would display more than Evolv DNA 200. Thanks for the reply and the tip!

[scoopy]

Sorry must have missed the other details ....

[mcrg8630]

scoopy said:

Sorry must have missed the other details ....

Its all good, I am glad there are helpful individual on this forums and not trolls.

[Petrus]

Same problem here. I bought mine at the same store on the 5th. Did you call the store or deal with hana directly? With all the horror stories of hana customer service, I'm tempted to see if I can swap this with a reference model instead. Roughly two weeks of ownership. My vapor flask lasted about a month before it had the "weak battery" issue. Fortunately, their customer service is top notch from my experience.

[mcrg8630]

Petrus said:

Same problem here. I bought mine at the same store on the 5th. Did you call the store or deal with hana directly? With all the horror stories of hana customer service, I'm tempted to see if I can swap this with a reference model instead. Roughly two weeks of ownership. My vapor flask lasted about a month before it had the "weak battery" issue. Fortunately, their customer service is top notch from my experience.

I emailed hana directly and one of their reps told me to contact Evolv, since it was an issue with the DNA board. So I did just that and sent my mod to Evolv after contacting Brandon. Also, sorry for the late reply.