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Warranty service issue


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Can anyone help me iv had my lavabox since it's came out then suddenly one day it just turned off on me I then tried to turn it back on but it wouldn't come back on I then plugged it in then it came on but with the warranty service error pop up so I ignored the error then waited till fully charged then unplugged it then it will just turn off randomly again and won't turn on like the battery has been dried out. Iv tried restoring it, battery recovery, iv even got a new battery then installed it and still the issue accurse so I contacted volcano but no reply and that was over a week ago :/ was just seeing if anyone has resolved this issue thanks! :)

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