jgstrings88 Posted February 25, 2016 Author Report Share Posted February 25, 2016 So I am an assistant manager at Vape-One in St. Louis. We've had alot of DNA200 devices and I've built several. By far my favorite board to date. In order to provide this awesome board to customers who were on a budget we were carrying the HCigar VT200. One of my customers who bought this device had what looked like some kind of board/battery failure and it is no longer working. It appeared to be non-responsive and upon opening it definitely had the smell of fried components. Tried different Lipos and Escribe to investigate further but no change. Typically the variety of safety features for battery charging and monitoring work great. When its not something we've built we will normally just pursue company warranty for our customers. The reason I'm posting is because I'm getting no response from HCigar even after contacting them post-spring festival. So basically I'm reaching out here to see if anyone has any ideas on how I can get my customer taken care of besides charging him to rebuild it or get him a seperate device. Link to comment Share on other sites More sharing options...
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