TSTOUT Posted September 21, 2016 Author Report Share Posted September 21, 2016 I plugged my mod into escribe to change some settings and when i did that there was a warranty service sign. It connected and then when i went to upload the settings to device everything shut down...any help here would be greatly appreciated. Thank you. Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted September 22, 2016 Report Share Posted September 22, 2016 hi TSTOUT. this is the lost vape dna 200 where you cannot get at the lipo, right? have you tried a hard reboot? reflash the firmware you're running? Link to comment Share on other sites More sharing options...
TSTOUT Posted September 22, 2016 Author Report Share Posted September 22, 2016 That is the one...I dont know how to do the hard reboot...I would love to be able to fix it without sending it in. Link to comment Share on other sites More sharing options...
TSTOUT Posted September 22, 2016 Author Report Share Posted September 22, 2016 When i connect it to evolv now...it says "Can't figure out device version" so yeah...it wont even connect to do a hard reboot. Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted September 22, 2016 Report Share Posted September 22, 2016 restart your computer. only open escribe. use a new/different usb cable than the one you have been using to connect to escribe (make sure it has charge and DATA capabilities). how i direct you to escribe's diagnostics features depends on the version of the program you are using. but basically when you connect to escribe, at the top left hand corner of the window, you'll see "TOOLS". under tools there is an option for diagnostics >reboot device>hard reboot. this is how escribe 1.2 SP3 is navigated to those features. Link to comment Share on other sites More sharing options...
TSTOUT Posted September 22, 2016 Author Report Share Posted September 22, 2016 I did all those things. I appreciate the help. Nothing is happening at all when i connect it. Link to comment Share on other sites More sharing options...
Spector NS5 RD Posted September 22, 2016 Report Share Posted September 22, 2016 the only thing i can think what happened is the usb cable you were using shorted out somewhere ( i would ditch that usb cable) shorting something out on the board. i had the warranty service message appear while my VS DNA 200 was charging. turns out the usb cable was damaged and internally shorting out. i caught it in time though and no damage was done to the mod. i would contact the vendor you bought the mod from and start the RMA process rolling. Link to comment Share on other sites More sharing options...
NayBray Posted December 11, 2016 Report Share Posted December 11, 2016 Sounds like when I had the fuse go on my DNA 250, it's happened twice now still not sure way. Plugged into escribe and dead Link to comment Share on other sites More sharing options...
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