Vapecige vtbox250 shorted message

[Pekkio82]

Hello, i'm vaping from Italy, I received this mod just a couple of days ago. It has a fullymax 1300mah battery 3s 20c, after some consecutive puff it display "shorted". In escribe software, all seems to be ok, but i'm not very expert, i can send some screenshot. The curious thing is that the device start to work perfectly when attached to pc, even if not connected to escribe, and run fine also when disconnected, the "shorted" message reappear after a long time of inactivity. Tried also to update with sp5, it seems work a bit better, but i'm not pretty sure. Thanks in advance for your help, i'm desperate

[Spector NS5 RD]

in EScribe, Atomizer Analyzer what does it say (in ohms) for the build that gives you the "shorted" message? also what is you "mod resistance" set to? 

[Pekkio82]

I'm in watt mode, build is 0,35. Analyzer show 0,350, with some minimum oscillation (0,351/0,349). Tried also a different atomizers with different builds, all of this work fine on my other dna devices. As I said, now my vtbox is working fine, because I connected to pc and unconnected, tomorrow, after inactivity, it will show again the shorted message after some consecutive puff. And I forget to say that if I insist to press fire, the mod will shut down, with some difficulty to turn on; in this state, if I connect to the charger and press fire, it will show "warranty service" message (tried chargers from 0,5a to 1,5a) edit: I have to add that during the night I have the mod in charge with these chargers, not sure if they can cause this problem

[Spector NS5 RD]

strange. it could be a poor lipo battery connection. make sure the JST-XH balance connector is secure as well as the main -/+ connection. i would connect it to EScribe and watch device monitor when the device displays shorted. hopefully it cleared up by itself.

[Pekkio82]

Tomorrow i will try to connect to escribe, but I doubt I can capture something due to the fact that the mod start to work fine under usb pc connection

[Pekkio82]

Today, shorted message is here: https://www.dropbox.com/s/xxt8j48muxtd8hz/V_20170207_103007_LL.mp4?dl=0 Connected to escribe, and all come back to normal work, here some screen and csv: Resistance analyzer: https://www.dropbox.com/s/20ji6nvc7dyzkre/V_20170207_111051_LL.mp4?dl=0 Battery and monitor csv on attachments, plus photo on battery values.

battery.csv

graph.csv

[Spector NS5 RD]

i would contact the vendor you purchased the VTBox250 from and ask about a return. i doubt it's anything the average user can fix. if the vendor gives you a hard time you can always open a help ticket through Evolv.  Evolv may or may not ask you to to send in only the board, for replacement.

[Pekkio82]

@ChunkyButt200 Thanks, for replacement from the vendor it will cost almost as a new mod because of shipping cost, the seller is chinese. I will try something, or contact evolv. Have you noticed something strange in csv files?