raymiebear11 Posted February 22, 2017 Author Report Posted February 22, 2017 hey guys i have ran into a problemsorry if this is in the wrong subject/thread.. i have a DNA 200 efusion when i plug my usb cable into the DNA 200 (ive tryed a few cables) it wont charge or sync to EScribe.. i have checked the fuse (closed to red and black wireing that goes onto the li-po battey the fuse is Green.. any ideas what causeing this issue .. the Dna 200 does fire also when pressed.. cant be the fuse surely?.. many thanks and sorry again if ive posted on the wrong subject
retird Posted February 22, 2017 Report Posted February 22, 2017 Is this a new device and has it charged and hooked up to EScribe before?
raymiebear11 Posted February 22, 2017 Author Report Posted February 22, 2017 it's second hand but it isn't to long old.. don't think it's been sync before :/
retird Posted February 22, 2017 Report Posted February 22, 2017 So it hasn't worked right since you got it?
raymiebear11 Posted February 22, 2017 Author Report Posted February 22, 2017 It was working then it has stopped when you out the cable into the USB on the dna it doesn't charge or sync the fuse is green also... which is confusing me why it isn't doing anything but fire with whatever power is left in the lipo
retird Posted February 22, 2017 Report Posted February 22, 2017 Has it ever charged or hooked up to EScribe since you got it or has it just fired using the power in the battery? It could be many things causing this so any other information you have may be helpful...
raymiebear11 Posted February 22, 2017 Author Report Posted February 22, 2017 it used to charge I don't think it's ever bee hooked up to escibe since I got it does fire with whatever power is left in the battery there isn't much left mind you in it lol... everything has stopped working accept it fires when pressing the button.. if that helps
retird Posted February 22, 2017 Report Posted February 22, 2017 So you downloaded and installed the latest version of EScribe to a Windows PC and the device won't connect to EScribe. Are the usb cables you have tried data/charge cables or just charge cables? Do you have the original USB cable that came with the device? Will it charge now with an external charger (wall charger)?
raymiebear11 Posted February 22, 2017 Author Report Posted February 22, 2017 yep installed escibe on to the laptop.. I have used a Samsung plug with Samsung s6 lead.. I don't have the original cable for the dna sadly.. it won't charge either when I use the plug into the wall and the Samsung s6 lead either... It's as if the USB on the dna isn't getting power at all
retird Posted February 23, 2017 Report Posted February 23, 2017 What level does the battery meter show on the device? If the battery get real low it will not charge at all and there is a process in EScribe that sometimes will get the battery to charge again...How many other USB cords have you tried? If there is something wrong with the usb connector of the device it won't connect to EScribe and there are other things that it could be also.
raymiebear11 Posted February 23, 2017 Author Report Posted February 23, 2017 the battery has went to 0% I've tryed another 3 they are charging leads not sure if there data ones also.. yea it won't connect to escibe at all doesn't even make the sound on the computer when you plug the dna on to the USB lead :/..
retird Posted February 23, 2017 Report Posted February 23, 2017 The battery may very well be too low where it won't charge at all... there is a recovery process in EScribe that sometimes works but without being hooked up to Escribe you can't use it. Since you don't get a usb connection sound on the computer you may have a driver issue.... Uninstall and reintall EScribe... What version of Windows are you running?
raymiebear11 Posted February 23, 2017 Author Report Posted February 23, 2017 yea is very low.. It's Windows 7 I have on the laptop.. is the green fuse okay so it's not blew or anything
retird Posted February 23, 2017 Report Posted February 23, 2017 If it doesn't look discolored or deformed and it's all green chances are it's still good. You can check it with as meter. How long have you had this device?
raymiebear11 Posted February 23, 2017 Author Report Posted February 23, 2017 yea looks fine then we'll so far so good I've had it for about a week now.. box etc with it... how do I go about doing this recovery maybe helping it charge the lipo.. if not only other way is charging the lipo externally :/
retird Posted February 23, 2017 Report Posted February 23, 2017 If it is too low you need EScribe or an external balancing battery charger capable of doing a recovery charge process.Lets try something....With no usb cable hooked up to the computer start EScribe.... When EScribe comes up click on Evolv DNA200 in the left column. When the DNA200 screen comes up then plug the USB cable into the device first and then plug the USB cable into the computer... Does a small window pop up and say "Connect" Device?
retird Posted February 23, 2017 Report Posted February 23, 2017 OK.... I took three of my Samsung USB cables (S3, S4, and Note 5) and they all worked just fine with EScribe. I've only a couple other questions. What version of EScribe are you using and what language, and where did you download it from? Have you got more than one USB connection on your computer and you tried using each one of them?
raymiebear11 Posted February 23, 2017 Author Report Posted February 23, 2017 I got escribe off there actual site version am running is 1.2 sp5.2 I've it set to englisb I've tryed all 4 USB slots on my computer
retird Posted February 23, 2017 Report Posted February 23, 2017 OK uninstall EScribe and when you reinstall it make sure that you have "drivers" selected in the options before you start the install. You may not have installed the drivers when you installed EScribe.
raymiebear11 Posted February 23, 2017 Author Report Posted February 23, 2017 installed it all again it downloaded a package I'll try what you said above again now see if it works out
raymiebear11 Posted February 23, 2017 Author Report Posted February 23, 2017 now when I plug the USB into the dna then into the laptop it's flashing on the dna evolve dna 200 :/
retird Posted February 23, 2017 Report Posted February 23, 2017 What happens when you run EScribe with the device plugged in...does the device show up in EScribe and can you open Device Monitor?
retird Posted February 23, 2017 Report Posted February 23, 2017 Going off-line till tomorrow.... will read any posts you put up when I return... maybe others will pop in and help as needed in the interim...
raymiebear11 Posted February 23, 2017 Author Report Posted February 23, 2017 dna doesn't show up when plugged into the laptop doesn't let me open device manager on escribe because the dna won't sync or charge
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