Vaporflask 133+33 dna250 check battery fail

[ffman21]

Hi just wondering if anybody can help me i recently bought a Vaporshark Vaporflask which has a dna250 board and had it working only 4 and half days and now it constantly says check battery i have done so and the batteries seem fineand doesnt fire though the screen still lights up ive been on escribe and theres nothing there that helps

Thanks

[giz_60]

Can you post a screen shot of the 'Mod' tab & 'Device Monitor'....

[ffman21]

Attached is what you have asked for

Device Monitor.docx

Escribe (Mod).docx

[giz_60]

Cell #2 is reading 5.22v...you need to contact the vendor you bought it from or VaporShark about returning it...support@vaporshark.com....

[ffman21]

Ok ill do that i take it thats not a good thing and thats with both batteries inside

[giz_60]

Yep...shouldn't read over 4.2v on either cell...

[ffman21]

it wouldn't be the batteries?

[giz_60]

Nope...

[ffman21]

Ok thank you so much for your help i will contact the vendor