Not sure if I should post this here or somewhere else on the board but please be gentle and point me in the right direction if I am in the wrong section.
So let me start by saying I love my mods and Escribe, including all the work and energy your team has put into this software. I mainly run in Linux Mint 16.04 but I have a Win 10 laptop that is showing a similar issue...
The Escribe Suite (Ver 2.0 SP19) loads up and works flawlessly on both 64-bit Linux Mint 16.04 (4.15.0-76-generic #86~16.04.1-Ubuntu) and Windows 10 (Ver 1909 Build 18363.592) with a new Paranormal DNA250C mod (FW 1.1 SP38 Rev 311103858 that I just purchased Feb 02, 2020) and allows me to connect and download without issue. My other mod which is also a Paranormal DNA250C (FW 1.1 SP38 purchased at the end of 2018) begins the connect and download process but then crashes and hangs with an Exception in Gtk# callback delegate. I've attached the full terminal session from first the new mod connect and download and then the older mod connect and download (Linux-escribe crash). Next I tried using the same Ver 2.0 SP19 but on Windows 10. Same result, which I've also attached (Windows-Escrbe crash.txt) from JIT Debugging.
I am aware of the issues with Mono in Linux 16.04 but when the new mod worked (to my surprise!) I thought that possibly there was an issue with my old mod. So I guess what I am really after is that will resetting my older DNA250C possibly fix the issue? I'm reluctant to suddenly have my older mod become a paperweight when I reset and still cannot download and connect.
If there is any more technical details I can provide please ask away.