cmcjra

Yeah evolv messaged on my ticket to mail this one back and they would replace. I think that's a bit ridiculous after already driving there once. If you are part of the 1% that has multiple failures they should supply the shipping label in with the new one they send out. I bought them trusting they would work went way out of my way to return them the first time it's not a huge deal for them to trust their consumers and replace with shipping label. That's just good business practice for someone who has had more than 1 issue with the vape.

I own two both stopped working days after getting them evolv was amazing about replacing them. Now two months later one of them stopped charging and is completely dead. Thank God I have my backup one but this shouldn't be an on going issue for those of us that use them to quit smoking it would be awful if I didn't have my backup one. The amount of money for the Orion is already at the high end for pod users so having 5 or 6 of them just in case they go bad is an awful business practice. Why keep buying them if they are just going to keep breaking? This is the last chance I'm giving this vape. If this one dies it's going to be time to replace it with a more reliable one. I'm not sinking more money into a product that just isn't performing as it should.

Talked with Nick from evolv. He was amazing. I live pretty close to the company so he allowed me to just drive there with my 2 broken Orions swapped them out and gave me some new pods. While my Orion wasn't working I tried the infinix and it wasn't comparable at all. The Orion has better flavor, produces more vapor, and gives a much more consistent hit.

I've now purchased 2 from 2 different companies and both died within 72 hours. To spend this kind of money on a pod system to have them both die is ridiculous. This is clearly a much bigger issue than just a few.

I have now purchased 2 of Orion's and both died within a day and a half. Ridiculous