I would like that, however I don't see any other option at this point. Absolutely, I've sat for literally hours rotating each set with no results in the device monitor. I've tried Vtc4's - Vtc5's, Samsung 25R's and the LG HG2's (chocolates). All boxes are ticked for real time readings and the voltage is steady unless I'm rotating cell 2 which reads either 5.25v.. or 0v. Just to give you an idea of the problem.. when I fire it up the evolve dna screen flickers for about a second and then goes to black... and yeah, it's just been a bootloop of that over and over unless it's plugged in via usb. I've tried to upgrade/downgrade firmware, hard/soft reboot, upgrade/downgrade escribe.. nothing seems to work. I've also tried to tighten down the ground screw in cell 1 with no luck. I'm not sure if I should go any further and open it up, I don't want to do anything that would void the warranty. (Just to clarify, I've tested each set of batteries with my multi-meter and they are all perfectly balanced) By the way, thank you for getting back to me quickly, I do appreciate it. Any other ideas on what I should do from here?