dethtron

Still sitting on a dead reuleaux. Now it gives me the warranty service message.

So it's been a few weeks since I last posted.. I have had no luck with Evolv, Wismec or VapeRev - the vendor I purchased from. First I contacted Cindy (Jan 27th-31st) from Wismecs customer service, although helpful, took a VERY long time to get back to me and ultimately told me to try and settle it with VapeRev. She said if they wouldn't honor the warranty to email her back and she would try and help find an alternative solution.. So, I take it to vaperev(Feb 3rd).. no dice, since I bought the device in early November of 2015, it was out of warranty. From there I email Cindy back (Feb 7th) and have yet to hear from her. Figured I would try evolv's customer service (Feb 8th) after reading some positive feedback about their customer service. Well, It's been 5 days now with no response from them.. With that being said.. Let's open this thing up.. Wismec will never get a dime of my money again after this whole fiasco.

I would like that, however I don't see any other option at this point. Absolutely, I've sat for literally hours rotating each set with no results in the device monitor. I've tried Vtc4's - Vtc5's, Samsung 25R's and the LG HG2's (chocolates). All boxes are ticked for real time readings and the voltage is steady unless I'm rotating cell 2 which reads either 5.25v.. or 0v. Just to give you an idea of the problem.. when I fire it up the evolve dna screen flickers for about a second and then goes to black... and yeah, it's just been a bootloop of that over and over unless it's plugged in via usb. I've tried to upgrade/downgrade firmware, hard/soft reboot, upgrade/downgrade escribe.. nothing seems to work. I've also tried to tighten down the ground screw in cell 1 with no luck. I'm not sure if I should go any further and open it up, I don't want to do anything that would void the warranty. (Just to clarify, I've tested each set of batteries with my multi-meter and they are all perfectly balanced) By the way, thank you for getting back to me quickly, I do appreciate it. Any other ideas on what I should do from here?

Has anyone done this? I've emailed them two days ago now with no response and my warranty is nearing it's end. I'm sure that there's an issue with it and I would like to try and take care of it in a timely manner. Looking for any input/advice. /topic/66406-topic/ (in the link above is the exact issue I'm having.)

Bumping this thread up, did anybody find a solution to this problem? I am currently having the same exact issue as wake-n-vape.. Any feedback would be most appreciated.