DNA75C won't connect to Escribe

[fatsoula]

I have a DNA75C Vicious Ant Marquis and I recently replaced the screen because it was broken and the new screen is upside down. But when I go to Escribe whatever I do it won't connect. I tried 4 different cables including my cable for my drawing tablet, every Escribe version even the legacy ones and still nothing

[dwcraig1]

Did it connect to EScribe prior to replacing the screen?

For Windows use this version,

https://downloads.evolvapor.com/SetupEScribe2_SP57_INT.exe

[fatsoula]

I had never tried connecting it to windows prior since i never had to

[dwcraig1]

I took a look at a picture of it and see that the USB is a bit recessed into the mod's body. The USB plug may not be able to go in far enough. You might try carefully cutting back the plastic on one of your cables so that it can go in farther. Just a guess but I have seen this first hand before.

[fatsoula]

Still didn't work and I used a usb cable that has the extra teeth so I got no idea what could be the issue. It just charges and I am so baffled by this