[Can't unlock my DNA250C mod anymore (Dovpo Top Gear)]

Thanks a lot, I'll take the wheel apart and post again if I find a solution

[Can't unlock my DNA250C mod anymore (Dovpo Top Gear)]

Thanks you @Wayneo, 

Here is a working link for the videos: https://imgur.com/a/5tMuZNt

I've checked the sequence, it's the default one: FFFFF

During the monitor, the button indicator is: Down

When I press the fire button on the mod, it says Down, Fire

I guess it means the down button is constantly firing ? That would explains why the menu is looping and why I can't unlock the device

Is there a quick fix to do in the software before opening the mod ?

I guess the suspect is the wheel on top, e-juice often get there

[Can't unlock my DNA250C mod anymore (Dovpo Top Gear)]

Hello,

I've bought a Dovpo Top Gear mod last month, and since yesterday I can't unlock it (video 1), and when I manage to unlock it, sometimes it loops in the menu and I can't do anything (video 2)

 

What I've tried:

- Reset parameters on Escribe

- Remove the batteries for 30 minutes to erase memory

- Hard reset on Escribe 

 

But the problems are still there ..

What can I do ?