Exactly same thing has been happening to my Paranormal mod for the last year, so annoying, purchasing this device in Australia, getting the actual one I wanted was fairly expensive, to date my most expensive mod, however because I like DNA boards I purchased a Centaurus, because of above problem, I should of sent Paranormal to Evolv but being in Australia put me off, posting to America and back during pandemic, especially as it did keep working now and then, I will try last posts suggestion of turning off usb charging through Escibe but as this is an intermittent issue I may not know if successful for a while, however I will post my findings.