JohnJChevy

So I tried to install a new theme on my DNA 250C. I guess somewhere along the way there was some type of disruption so it didn't get the full settings? Anyways.. Screen on my mod is a white screen.. red letters says upload settings. But whenever I try to upload new theme, i get a message on my pc saying "The settings on this device are not complete. Restore default settings?".. When clicked yes it just fails to do so.. So idk im not too familiar with the escribe software a little help>