I am aware that Evolve does not manufacture the finished product. But I do think they were involved enough, or should have been for such an oversight not to occur. Just my opinion.
Here is how I experienced my purchase of the item. It did not come with pods, they must be purchased separately. I bought 3 2packs of pods. One 2pack both were doa. The other two 2packs were fine.
I hook it to escribe and it did not connect, turned out the cable that came with it was not a data cable in a device that is valued for its escribe program use with it.
When I change data cable to another one, escribe opens but does not detect the device, nor inform me of an update that would do so.
I then have to do a search of the forums to find the new version to use.
Then it all comes together.
Okay, I understand doo doo happens, glitches, etc. but if I were not experienced and not persistant as maybe a new vapor trying an elite pod system might be, it would be disappointing.