Photo Pete

That’s brilliant. Thank you.

No argument there. But £130 for a mod which lasts less than a year and then becomes a safety hazard whilst destroying two sets of batteries? A website which shows random latin text under the warranty section? Based upon my experience with this device it is certainly not a premium product or service. It is not even a safe product. Sorry if I am starting to rant a bit. That wasn’t my intention when starting this thread but, the more I think about the risk this failure created, the more annoyed I am becoming. I shall try and chase down Evolv and Lost Vape or, if I get no joy there, the store from which I bought the mod. If all that fails it will be sent to trading standards for inspection.

Much appreciated advice. I bought a new set yesterday but had only thought of getting rid of the batteries that had fully died. You are quite right, I’ll get rid of all that were in the mod both times it overheated. This is getting expensive!

So you have to carry it in your hand all the time? There is no lanyard connector. In any event, all those Evolv and Paranormal safety features should provide protection against overheat if it fires by accident, right?

Thanks Is it just me, or does this really not sound very professional? Also, how do people carry their mods if not in a pocket or bag? Why would that be so bad if nothing else is in the pocket? sounds a little like a company avoiding liability for anything.

Just had a look on the Lost Vape website. This is what it said, above a ‘read more’ button which just took me back to the same page: FAQ & WARRANTY Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor.

Thanks. This is the sort of thing I’m trying to find out. In the UK I should be covered by a return to the vendor under my statutory rights, but I am always a little reluctant to take that approach and hold the store responsible for a defective product rather than the manufacturer. Regardless of the duration of the warranty period I would have thought manufacturers of a high end mod and board should be extremely concerned about a safety issue like this occurring within 1 year of purchase. Potential purchasers and existing owners should certainly be concerned.

Both extremely hot, but the one furthest from the board was the critical one (both the 25r and VTC6 which were in that slot are both dead now. Control buttons, front plate and battery door were also too hot to touch (actually burnt my finger opening the battery door to get the batteries out)

Makes sense. One of the replies above indicated that Evolv handles Lost Vape warranty work. Is this correct? I don’t want to be caught in a position where Evolv deny responsibility and Lost Vape do too. To be honest, this has freaked me out a bit and I’ve lost all confidence in the mod. I really just want my money back as I’ll not feel safe using it now.

Possible I guess. I’ve just unscrewed the 510 connector and there is no sign of juice inside that I can see, and nothing in the battery compartment. It also was not firing when it was overheating (second time happened almost immediately the battery door was shut and I put it on the table. No noise from firing and no vape seen. To be honest though it doesn’t matter whether it was firing or not. A regulated mod with safety protection should not overheat to this degree no matter what it is doing. Extremely dangerous.

Bought a Paranormal 250c in June last year. Generally been OK. This weekend I had Samsung 25R batteries inserted with the device on standby in my pocket. Suddenly noticed it getting very hot. By the time I managed to get it out of my pocket it was too hot to hold. Somehow managed to get the battery door flipped open and the batteries dropped out. One battery was so hot the wrap was starting to bubble. It took nearly 30 minutes to cool down. Battery was dead. I couldn’t believe a mod with this chip and safety controls could let this happen. Must be something wrong with the battery I thought, so I tried again with some Sony VTC 6 batteries. Exactly the same thing happened, but this time the mod was just on a table, not in my pocket. One battery dangerously overheated and is now ruined... all with the device on standby and not firing. I find this REALLY concerning. If this had happened whilst I was away from the device and not in a position to pull the batteries there would have been a fire / explosion. The current must have been completely uncontrolled to get to that sort of temperature and to destroy two batteries. Ideas?

Hi Is the vape similar when using each of your DNA mods or are they completely different to each other when using the same atomiser / tank? My arctic fox mods all vape similarly with the same tank (minor differences) but the Paranormal DNA mod is COMPLETELY different. It needs around 50F increase in temp to be comparable. What magnitude of difference are you experiencing with the same tank on different mods please?

Sorry to hear that. Maybe this is a hardware problem with the Paranormal rather than a board or firmware problem? It would be a little ironic for me if it turned out to be a faulty 510 connector in the Paranormal, as a poor 510 connector is why I ‘upgraded’ from my much cheaper Wismec Reuleaux RX Gen 3.

So my ticket has suggested I return the mod to Evolve for what could be a resistance reading problem. I am to ship the mod from UK to USA at my own cost and the terms and conditions state they hold no responsibility for any damage caused during the repair. They’re kidding right? On that basis I’ll be returning it to the vendor in the UK for a full refund and use the money to buy another brand that works.

Interesting. Stealthvape recommend the Steam Engine file for their wire. Are you suggesting this recommendation may be wrong and a higher TCR might be required? Is Ti the best option to try and calibrate to? Still seems odd that arctic fox consistently handles the Steam Engine SS316L file in a more expected manner.