I am using VMWare Fusion on my Mac, running Windows 7. I double checked the USB was being recognized on the Mac and on the VMWare. SO the DNA200 is being recognized. It consistently says "EEPROM programming failed" when I try to upload settings to the device via Escribe. Now my DNA200 is stuck and only displays "Upload Settings". I cannot fire device. Any way to fix this or just use a PC based computer to fix issue? Or is my DNA200, that is stuck on "Upload Settings", requires maintenance. I did click "hard reboot" on Escribe, but if the device is not being recognized, I doubt that command went through. Please advise and thank you for your time.