Oh and heres the crock I got from wismec a week later
Dear friend,
sorry for the late reply.
May I ask which country are you in?
We suggest you to contact the seller for some help.
Wismec will provide after-sales for dealers and our dealers have the obligation to provide warranty for end-users like you, as it is known to all that itâs more convenient for our customers.
Have a nice day.
Olivia
Marketing Department