The fire button will wake the device and device monitor has no problem firing the atty, but pressing the button does nothing. I'm inclined to think the button is fine, other wise it would not turn on when pressed. My device is also locked. Updating firmware, downgrading firmware, soft reset, hard reset, and restore evolv defaults does not change this status. Even after clearing all this the device is still locked. I would think rewriting the firmware would wipe everything, but it seems not to be the case.