ok here is what i did..should be a long one.. after updating to sp3 i charged all 3 batteries externally and put the batteries in the mod..and again i went into device monitor and cell 1 and 2 were around 4.20 and cell 3 was around 1.87 and "battery check" sign ok so i took out all three batteries again and swapped them around randomly putting them in and then i went into device monitor and this is what i see pack 12.59 cell 1 4.20 cell 2 4.19 cell 3 4.20 so i dont know why the batteries are doing this..