Kudabau

Im already try soft and hard reboot but it keep sending me notification cant. My battery already 100% and balance, so i must open ticket to evolv or what ? Im from indonesian

Im having trouble with check battery with device finder 133 dna chip 200 from thinkvap My device cant turn on , when im firing the device on and when i release firing button it shut down the device, my mod show check battery It will turn on via usb plug only And when i check via escribe in device monitor cell 1 is dead on 0.01 and cell 2 at 5.00 cell 3 at 1.2 .finder is 2 battery mod im already set my my battery wattage at mod. Im using 2 battery like samsung lg, still dont work This is common problem with this device in indonesian Can somebody explain