Axis has repaired it and sent it back without informing me of how they resolved the issue. I did try to call and ask but didnt get a hold of anyone and have forgotten about it til now. I did notice they set my watt hours to 9. I'm wondering, but not sure at all, if the issue was because I set the watt hours to 12.2, which is what they advertise their lipos at, was the cause of the issue. That was one of the first things I did. According to their site adjusting the wh voids the warranty but they handled it without grief after I explained the issues I was having. I also noticed the chip was set back to factory. Wish I would of thought to write down my serial to find out if it's a new chip. If escribe keeps track of that I could find out for you.