Subohmies

I do understand bro Been modding for a while and this is my 1st board that I've back I'm just not happy that the ticket being closed and reopened twice

Here's my story I have a dna133 boxer which have issue with the firing button So I opened a ticket and was told to send the board back for them to fix it Sent my board to them like 3 weeks ago They told me that they can't track the package that I've sent and marked the ticket as RESOLVED? Really? Is this kind of a service that you guys get or just me Thanks BJ