No temp control & burnt wick

[dannyh]

Hey so I’m trying to convince myself temp control actually works on .8 coils because all of the 10 or so pods I have used have burned the wick badly. I’ve only seen fill pod like 3-4 times on my .8’s. Not sure where to go from here

[James Bellinger]

Hmm. What firmware version is your Pro 2 DNA running? If you go to EScribe and click Tools -> Show Diagnostic Information, it will show the firmware version.

If it is Service Pack 128 or newer, it records puff traces. It'd be useful to look at those. If you wouldn't mind, go to Tools -> ECigStats, and let it sync your puffs. Then click Link to Account, and then "Share with Evolv Support". If you enable that, we could take a look at the puffs and see if any information can be gotten from that. (You are definitely using the "Anti-Burn" coils, yes?)

If you are running an older Service Pack, if you could update it to that one and take some puffs, and then plug it in and let ECigStats sync those, we could look at them. You can look at them too actually if you want to. In ECigStats, if you click My Device after it's synchronized, it'll show the puffs and when you click on them, it'll show their traces. The device can store a few hundred, so if synchronized fairly regularly it won't lose puffs.

By the way, have you tried the Replay feature? How did it work for you?

Thanks!

God bless.

James