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DNA60c Total puff count issue


alsk1

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Hello! I have a problem with the DNA60c regarding the puff counter. After the battery has been changed, the puff counter resets. This is the total puff count. As an example: Puff Count = 178. After changing the battery: Puff Count = 111 Or Puff Count = 195, after changing the battery Puff Count = 27 Is it a software error or a hardware error?

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