Hello. I'm suddenly having problems with my Dovpo Riva. The device says the battery only has 4%.
I charge my batteries in an external charger. The batteries are fully charged and technically fine, and are recognized perfectly by every other device.
I've already completely disassembled the Dovpo Riva and checked it for liquid or corrosion. No liquid has penetrated and the board also looks fine.
I then downloaded the eScribe software. The device is recognized and can be read. Installing the latest firmware was also not a problem.
I can't find any problem. Perhaps someone here has an idea how to solve this problem.