Using both Mac and Windows 10 there's not much difference but for Windows you'll need to go into Device Manager and look for anything that may have a yellow exclamation mark and highlight those items and delete them. Next you'll want to run at an elevated admin level a program called regedit (don't be scared you really won't screw anything up) and do a search for evolv and highlight the entries and select to delete. Restart your PC and reinstall. That should take care of it.
Windows 10 will no longer recognize DNA250C, DNA75 or ANY other vaping devices
in EScribe, Software and Firmware
Posted
Using both Mac and Windows 10 there's not much difference but for Windows you'll need to go into Device Manager and look for anything that may have a yellow exclamation mark and highlight those items and delete them. Next you'll want to run at an elevated admin level a program called regedit (don't be scared you really won't screw anything up) and do a search for evolv and highlight the entries and select to delete. Restart your PC and reinstall. That should take care of it.