[New display not working]

20 minutes ago, dwcraig1 said:

I can only guess here but I'm thinking that the screens ribbon got damaged during installation....just a guess.

Bummer as I've already replaced a few screens in the past on DNA250c and never damaged one. Is there any service center in Europe that might help me replacing it then with another new one?

[New display not working]

Hey there!

Hope you're all well and safe in these strange times. 

I bought a DNA250c device (ThinkVape Finder 250C) a few months ago, last week the display got fully white no matter what I did - full reboot, change batteries, etc.. so I bought a new DNA250c screen from modmaker.co.uk (reliable supplier), and installed, but this is the result I got. 

 

What is possibly wrong? How can I fix it? 

 

Thanks for your support.