[Lost Vape Paranormal 250c not recognized by Escribe]

I used the link that retird posted and that worked for me.  The link on the Escribe tab doesn't appear to be updated for the 250c. You have to click on the DNA 250 Color tab and use the links there.

[Lost Vape Paranormal 250c not recognized by Escribe]

I received my new Lost Vape Paranormal 250c today and I cannot get Escribe to recognize it.  I'm running Windows 10 and I've reinstalled Escribe,  also using the provided USB cable that came with my mod (I have tried other USB data cables as well).  I have no issues with my Lost Vape Paranormal DNA75c connecting to Escribe.  When I try to "Connect and Download Settings" it says "No Compatible USB Devices are Connected".  My mod is charging when connected to my computer so it's not the mod's USB port.  Also, it is recognized by E Cig Stats.  Can anybody help me please?