Please explain how you got your DNA200 to connect. I am having the same problem but on my laptop. I am running windows 10, 64bit. I have already uninstlled the software and rolled my pc back. The escribe software downloads and installs fine but when I connect my DNA200 you can see it pull the drivers and charge, but when I try to connect the DNA200 to the program it says no device found. Any help would be greatful.