[Hard/Soft reset or set default settings]

Hi all, i just got my vt200 replaced after it went dead. In escribe set to default settings doesnt work. Nor the soft/hard reset. Can some1 help?

[Hcigar vt200 dead]

Latest update, replacement is on its way. Collecting this week

[Numbers of Failed VT200]

I wouldnt risk of replacing the fuse myself. I paid RM$750 for it and a 1 year warranty. Some kind of customer service needs to be taught to Hcigar. Evolve better starts looking into China mod makers, Hcigar.

[Numbers of Failed VT200]

Hi guys, lets put up the numbers of failed VT200. Not to explain the failure. Just a show of hands. I start with No. #1. Lets get the number rolling.

[Hcigar vt200 dead]

Hi Revo, how did it goes?

[Two consecutive VTbox200 stop working]

Hi Martin, since your are working for Hcigar. You must be the right person to talk to. There are so many reported failures with this VT200, there are surely some not reported yet. For some of us, its not easy to get one in our home town since vaping is banned but we took the risk. It will be great if Hcigar can honour through an email. This means, we only need to provide your email and the faulty product to the seller for a replacement. By doing this we do not need to wait days or weeks before the new one arrives.What if thats the only mod we have? If this can be arrange, it will be a top notch customer service and aftersales support.

[VT200 won't work]

Yeah i was hoping so. I did contacted Hcigar, they told me to bring it to my vendor for a replacment. On the other hand my vendor said, he will have to send it back. And so i asked Hcigar to send me an official email so that it can verify the replacement. And after that question, Hicgar went silent. So disappointed.

[Sharing of TC profiles?]

Great to know that Scoopy. Well i managed to get Hcigar through Facebook. Waiting for their email patiently.

[Sharing of TC profiles?]

Well... My VT200 is already dead. Sending it back. So mush time so much $ just for it to die on me. Hcigar & Evolve please do. Something.

[VT200 won't work]

Hi Nick, thanks for you reply. considering it may not be a faulty chip, i have emailed hcigar themselve to assist me. Its a great chip though.

[VT200 won't work]

Nick said:

For anyone that is having issues with their devices and are unable to receive support from the Vendor or Manufacturer please put in a ticket and we will do everything we can to assist that is within our power.

I can honestly say the failure rate we are seeing for the volume of boards going out is VERY low. Evolv as a company has no problem admitting if there is a problem, as we have done in the past.

The fact of the matter here is that the vast majority of failures we are seeing come back through the door are usually build issues in some way or another. I have personally built the DNA200 devices I use on a daily basis and have had zero issues I did not cause myself.

Hi Nick, It seems that you are working for Evolve. My Vendor have informed me to bring it back to him. Looks like he will have to send back it to manufacturer for failure verification. Can we request for a 1 to 1 exchange.?

[VT200 won't work]

teruterubonzu said:

I tried charging the mod but the either the chip or the battery suddenly became hot. So i just leave it as it is now. Gonna return to my vendor to claim a new one. I really do like the dna200 but damn barely a week and it dies on me. What a let down.

How did it go mate?

[Sharing of TC profiles?]

Was comparing same tank same builf diff mods. Ipv4s and vt200. The ipv4s works better and no dry hits at all. And suddenly my VT200 turns off. Cant even turn it on. Damn it... Its already so difficult to get one here.

[Sharing of TC profiles?]

Right. So i set mine at 520F 30Watts. Everything was good but at my 5 or 6 puffs, once i fire i had a nasty vapour. Its like i burnt it into flame. What could be the issue.

[Freemax Starre Pro]

Try using your tank in another mod. Most of the time spitting is due to wicking.

[Sharing of TC profiles?]

Wont your cotton or coil burnt at that temperature? Im getting tired recoiling over and over again. Going to the prebuild. Btw, how does the preheat value in escribe works?

[Hcigar vt 200 help!]

Hi guys, im new to DNA. Just got a VT200. May i know how does adjusting preheat value in escribe works?

[Sharing of TC profiles?]

Just got a Vt200 paired with tfv4. Im using the dual rba with titanium wire. 26awg 10wraps and got a 0.25 build. Upload csv file for ti. Set tc at 350F. Unfortunately, TC kicks in after abouy 7 puffs of 30watts. Is this normal?