Our main problem here is that we can't ship our device to RMA because it will cost us fortune. So shipping is really not an option for us.
I wonder if it's possible to fix this via firmware update?
When I tried to unlock my therion, I only saw the boot screen and when I released the fire button, the screen died. It will boot up when I am not taking my finger out of the fire button but still cannot read the battery. So I connected it to escribe and it booted all the way but it says 0% and not charging.
Is my fused blown up?
Thanks!