djvolis

thanks for your answer, actually after a day plugged into usb , finally an hour ago, lighted up, and got recognized in escribe. I applied an update and i will leave it charging... If it will fail I'll drop a ticket. Thank you once more

Hello, I bought a reflex about a year ago for my father, which he did not used it at all.. I got it back in its case but i see that it cannot charge at all. As i can understand the battery voltage is now below the security mark of 3.2or 3.1V. Is there a way to charge it and make it functional again? From usb does not charge at all and escribe cannot recognize it. Also how can I open it in order to boost or change the battery? (as I wrote is practically brand new and i don't want to "mark" it by opening it without knowing how) Thank you

...and still waiting....

thank you...i tried that but still the same.. i've contacted evolv and vs...now just waiting for a reply

hi, thanks for your replies. yes the VS vapes as it should.. when i plug it the pc says "usb not recognised" the one computer (of the two) is my standard one which i ve been using escribe..the other is a newly installed i dont have the original cable but with both of cables i was updating the vs regurarly, so they are not charge only cables. i made reboots etc...is there anyway of hard resetting the vs? (or in general dna200?) should i send it to evolv or vs?

Hi, I owe a vs200 and from yesterday i cannot connect it to escribe.. although that the device charges as it should be it cannot connect to escribe.. i tried different computer and different cables but still no response.. any ideas? thanks in advance