[HCIGAR VT250]

Thank you)

[HCIGAR VT250]

I received an anwer to my ticket and I've got a question about a line in Return Form. What does "Logged" means ? The date I started using the mod? Or what ?

[HCIGAR VT250]

giz_60 said:

You didn't mention if it will connect to Escribe or not...if it will, can you post a screen shot of the 'Mod' tab & Device Monitor....

 It doesn't connect. Proper dead .

[HCIGAR VT250]

giz_60 said:

Have you tried contacting Hcigar via their Facebook page? I have found that most manufacturer's are a bit slow, if ever, responding to emails, but tend to respond quite quickly on their Facebook page...

http:///www.facebook.com/Hcigar/

Thx for the link.

I tried theirs service email, there is an instgram help account I tried and official page in russian social network vk.com I also tried writing. No responce there.

[HCIGAR VT250]

ChunkyButt200 said:

how long have you been waiting for a response? just know, it can take up to a few days.

How much is  "few days" ? I created a ticket 3 days ago.

[HCIGAR VT250]

Nothing but silence there.

[HCIGAR VT250]

Hello. I bought an Hcigar Vt250 mod about two months ago. Couple of weeks ago after charging it didn't turn on. Hcigar service doesn't answer to my emails. Can I disassemble the mod by myself and send the chip to evolv for warranty service?