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First thing to do is to try another cable. Make sure the cable is for data as well as for power. Check the cable with another device, perhaps a phone.

If the USB port is USB 3.0 there may be one that is USB 2.0, try that. There have been reports of some USB 3.0  controllers not working with DNA boards.

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I'd suggest you update your version of escribe first. Link is in my signature for the latest. 

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